Interfere with work
My husband and I have a business in St. Petersburg for the delivery of goods. It began to decrease the number of customers. It turned out that someone in the network spreads false reviews about our company, allegedly we are scammers. How to find out who does it? Can they be held accountable? And is it possible to somehow remove these reviews?
There are 5 answers
Answered 29 march 15:01
In principle, it is possible through the site administrator to calculate the ip of the computer from which the comments were written and find its location. But what will it give you? It is unlikely that we will be held accountable, we are not in America, we all freely express our opinion.
Answered 29 March 15:10
If you are sure that there were no punctures on your part with respect to customers or employees, then this is what competitors write. You probably know the main competitors. Communicate with them, agree to conduct a fair fight for customers.
Answered on March 29, 15:21
You will not delete the comments yourself, you can bring responsibility to justice only through the court, and this is still a hassle.There are organizations involved in crisis pr, for example:. Consult, describe your situation. They may be able to take steps to improve your reputation. In addition to stripping negative comments, you also need to post positive ones in order to resume the flow of customers.